MICAS is a cloud-based service application designed for service providers who manage customer multifunction printing devices. The MICAS service delivers real-time service notifications and remote diagnostics to help increase device uptime. Service providers can use the MICAS service to monitor and maintain both Sharp and OEM devices.
Learn about the MICAS Difference
- Automatic collection of meter data
- Optimized device uptime for customer convenience
- Real-time device status notifications to servicing provider
- Advanced supply monitors and forecasting tools
- Device metrics including maintenance and status reports
- Online resources to aid dispatchers and service technicians
- Technicians have access to all MICAS data for registered MFPs on the MICAS mobile app